Diagnostic Lab · FAQ
Diagnostic Lab software, answered.
Does it manage the full test catalogue?
Yes — every test, profile and health package is held with prices, methods and reference ranges, and billed in one tap.
How are samples tracked?
Each sample is barcoded and tracked from collection through analysis to report, eliminating mix-ups and lost tubes.
How fast can reports reach patients?
The moment a result is validated, a signed PDF report is delivered to the patient on WhatsApp and email.
Are results validated before release?
Yes. Results are entered or imported, abnormals are flagged against reference ranges, and a pathologist validates before any report goes out.
Does it support home sample collection?
Home collections are scheduled and routed to phlebotomists, with samples captured and barcoded at the patient's door.
Can it handle referral doctors and B2B labs?
Referring doctors, hospitals and camps each get their own rate cards and commissions, tracked and billed automatically.
Can it integrate with lab analyzers?
Yes — results can be pulled from analyzers to cut manual entry and transcription errors.
Still have questions about your diagnostic lab?