1. Introduction
EkaTantra ("we", "our", or "us") operates the EkaTantra platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information including but not limited to:
- Name, email address, phone number
- Business information and registration details
- Payment information and transaction history
- Account credentials and security information
- Profile information and preferences
2.2 Automatically Collected Information
When you visit our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage information (pages visited, time spent, actions taken)
- Cookies and similar tracking technologies
- Location information (if permitted)
3. How We Use Your Information
We use collected information for:
- Providing and improving our services
- Personalizing your experience
- Processing transactions and payments
- Sending promotional and informational emails
- Analyzing platform usage and trends
- Ensuring security and preventing fraud
- Complying with legal obligations
4. Data Security
We implement comprehensive security measures to protect your personal information, including:
- Bank-level encryption (AES-256)
- Secure HTTPS connections
- Regular security audits and penetration testing
- Role-based access control
- Secure backup and recovery procedures
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share information:
- With trusted service providers under confidentiality agreements
- When required by law or legal process
- To protect platform security and prevent fraud
- With your explicit consent
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in portable format
- File a complaint with relevant authorities
7. Cookies
We use cookies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may affect platform functionality.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing information.
9. Children's Privacy
Our platform is not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware of such collection, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or prominent platform notification.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@ekatantra.com
- Address: EkaTantra Inc., India