Courier & Logistics · FAQ
Courier & Logistics software, answered.
Does it optimise delivery routes?
Yes — stops are sequenced by distance, time window and vehicle capacity to cut kilometres and fuel on every trip.
How is proof of delivery captured?
Drivers capture signature, photo and geotagged POD in the field app, so deliveries are confirmed instantly and disputes close fast.
Can customers track their shipments?
Live tracking with status webhooks and SMS/WhatsApp updates keeps both shipper and consignee informed without calling support.
Are zone and weight-based rate cards supported?
Yes. Rate cards price every consignment by zone, weight and service level with fuel, COD and surcharge rules applied automatically.
How is cash-on-delivery handled?
Collected COD reconciles against consignments and settles to shipper accounts, with shortfalls flagged for follow-up.
Can I manage my fleet and drivers?
Vehicles, drivers, documents, service-due dates and trip assignments are tracked together, with alerts before compliance lapses.
Is GST freight invoicing built in?
Freight invoices, e-way bills and ITC reconciliation are booked straight from delivery with no separate accounting tool.
Still have questions about your courier & logistics?