Spa · FAQ
Spa software, answered.
Does scheduling account for rooms and equipment, not just therapists?
Yes — each booking is matched to an available room, the required equipment and a therapist with the right skill, so no resource is ever double-committed.
Can I sell prepaid packages and gift cards?
Yes. Packages, gift cards and memberships redeem against a live balance with expiry and top-ups tracked on each guest profile.
How are therapist commissions calculated?
Per-treatment and retail commission rules accrue automatically to each therapist and flow into payroll with the service and product split handled.
Does it reduce no-shows?
Yes — guests self-book online with automated reminders and optional deposits that significantly reduce no-shows.
Are consumables and retail stock tracked?
Yes. Oils, masks and retail products deduct from inventory in real time per treatment, with low-stock alerts and supplier reorder.
Can I capture health intake and preferences?
Yes — health intake, allergies, preferences and full visit history are kept securely on each guest profile.
Is GST billing handled?
Yes — correct GST is applied by treatment and product with SAC/HSN codes and receipts on thermal print, email or WhatsApp.
Still have questions about your spa?