Optical · FAQ
Optical software, answered.
Does it store prescriptions?
Yes — sphere, cylinder, axis, add and PD per eye are stored per customer, so re-orders and renewals are instant and accurate.
Can it configure frame and lens combinations?
A guided configurator builds frame, lens type, index and coating combinations and prices them correctly on the bill.
How are lab jobs tracked?
Every lens-fitting job is tracked from order to ready, with status and promised-date alerts so nothing is forgotten.
Can I manage contact-lens subscriptions?
Yes — recurring contact-lens supply is managed with automatic reminders and replacement-cycle tracking.
Does it remind customers about eye tests?
Automated eye-test recall reminders bring customers back for periodic tests and renewals, lifting repeat visits.
Can branches share prescriptions and stock?
Shared prescriptions and stock across branches mean any store can serve any customer seamlessly.
Still have questions about your optical?